FAQs
Frequently asked questions
Here are our most commonly asked questions about Lakeland Self Storage. Customers frequently inquire about the differences between our indoor and outdoor storage options, what items can be stored, and various other aspects of our services. This comprehensive FAQ should help answer all the questions you may have about our storage solutions.
We offer both indoor and outdoor storage units. The indoor units are situated inside a modern, new building. The outdoor units are on the same site and they are ‘drive up’ units attached to a yard which can accommodate articulated lorries. Our outdoor units are purpose built, and not shipping containers.
Our outdoor storage units are accessible 24 hours a day, so if you’re a business looking to retrieve items overnight, then they are likely to be the best fit for you. Our indoor storage units still have extended opening hours, but they aren’t available overnight. They are also climate controlled.
Our automatic security gate allows access to your unit from 7am – 9pm. Make your initial booking online or over the phone with us, and check in once at reception to get your padlock and fob for the gate. Come and go as you wish at any point after this. We’re very flexible.
We understand the importance of getting to your belongings quickly when you need them. So we operate an extended hours access policy, from 7am – 9pm, 7 days a week, including weekends and bank holidays.
Bookings can be made via phone with our staff on 015395 87843 or directly on our website here (LINK). All your booking information is saved with us online.
The purpose of our app is for managing access to your units. Think of it as your electric key.
The app doesn’t allow you to manage your account details. You can find your account details here (LINK).
The purpose of our app is for managing access to your units. Think of it as your electric key.
Indoor storage units range from 15-300 square feet. Outdoor storage are available in three sizes – 50, 100 or 200 square feet.
Prohibited items include:
- Food or perishable goods, unless securely packed so they are protected from and do not attract vermin
- Any living animals
- Combustible or flammable substances such as gas, paint, petrol, oil, cleaning solvents or compressed gases
- Firearms, explosives, weapons or ammunition
- Chemicals, radioactive materials, biological agents; toxic waste, asbestos or other potentially hazardous substances
- Any item that emits fumes, or odours
- Any illegal item or substances or goods illegally obtained such as illicit (counterfeit / smuggled) tobacco or alcohol and unlicensed or unsafe goods (such as medicines, aerosols or fireworks)
- Goods which are environmentally harmful or that are a risk to the property of any person
- Furs, paintings, jewellery, curios, works of art exceeding £10,000 in value any one item and/or £50,000 in total unless agreed to and accepted in writing by the business and their insurers
- Currency, bullion or similar
We’re protected from water as we’re high and dry here, well away from the flood zone in Kendal. Our fire alarms are full specification systems which are monitored 24 hours. Emergency escape routes are clearly marked and signed.
Enjoy the freedom of no long term commitments. Use the space for as little or as long as you require it, and cancel at any time. Charges only start once you are moved in.
We accept all major credit and debit cards, and payment via direct debit for businesses. Payments can be made through the online booking system or over the phone.
We’re conveniently located at Fell Business Park in Kendal which is just off the major road network of the A591. There’s a private slip road to get to us. You can be back on the M6 in minutes.
Yes. A private slip road and large yard can accommodate any size vehicle up to an articulated lorry.
Businesses and individuals using our facilities also have access to free wi-fi, mobile phone charging points, refreshments, clean on site toilets, electric car charging. Our friendly and helpful staff are on hand to help too.
No deposit is required to rent a storage unit. You only begin paying once you move into your chosen size of unit.
We understand that plans can sometimes change. So there is no penalty for changing or cancelling your reservation.
If you’ve been with us a long time, come and chat to us about this.
Yes. Simply get in touch with the team on 015395 87843 and they will be able to talk through changing your unit.
Ready to sign up for indoor storage? Call 015395 87843
Lakeland Self Storage has been operating since 2017 with continued ongoing investment.
What started as a small number of outdoor units has grown into a purpose built space with indoor and outdoor storage units that are really easy to access and suit the many different needs of our customers.
